Shell Gas Station in San Antonio Texas

Shell Gas Station in San Antonio Texas

The Shell Gas Station located at 12203 Jones Maltsberger Rd, San Antonio, TX 78247, is a gas station that offers a convenient and multi-functional experience for customers.

What do users think?

Positive aspects

1. Convenience: The gas station is connected to a McDonald's fast food restaurant, offering a convenient option to eat or have coffee while refueling.
2. Product Variety: Users have highlighted the good selection of beers and snacks, including nostalgic chocolates from England and soft drink options such as Dr. Pepper Zero Cream Soda.
3. Customer Service: There are mentions of friendly and efficient staff, able to quickly attend to customer needs, such as making a fresh cup of coffee in no time.

Negative Aspects

1. Misleading Pricing: One user pointed out that the prices displayed include the car wash, and the actual price at the pump is usually ten cents higher, which can be confusing or misleading to customers.
2. Change Issues: A customer reported an incident in which the cashier initially did not return the correct change for a $20 bill, although the issue was later resolved by the manager.
3. Fuel Prices: Although not specifically mentioned as a negative aspect, fuel prices (regular, midgrade, premium) are listed, and users can consider them when evaluating the gas station.

Opinions were collected from reviews on the Google My Business page.

Frequent questions

1. Do fuel prices include car wash?
   • Answer: Prices shown may include car wash, which could make the price at the pump slightly higher. Check the price at the pump to confirm the exact cost.
2. What type of additional products does this gas station offer?
   • Answer: It offers a variety of products, including beers, snacks, nostalgic English chocolates, and soft drinks like Dr. Pepper Zero Cream Soda.
3. Are there fast food options near the gas station?
   • Answer: Yes, it is connected to a McDonald's fast food restaurant, providing a convenient option for lunch or coffee.
4. What is the customer service like at this gas station?
   • Answer: Reviews indicate that the staff is friendly and efficient, highlighting their speed and effectiveness in customer service.
5. What should I do if there is a problem with the change returned on a purchase?
   • Answer: In case of problems with the change, it is recommended to speak with the manager. In one reported incident, the manager resolved the issue satisfactorily after reviewing security footage.
6. Is the gas station open 24 hours a day?
   • Answer: Yes, the Shell gas station operates 24 hours a day, making it easy to refuel at any time.

If you want to explore other articles similar to Shell Gas Station in San Antonio Texas, you can visit the San Antonio category.